COVID-19: SKINMUS continues to deliver to these valued customers. Take care of yourself.

Q&A

-Delivery

How long will it take for my order to be delivered?


SKINMUS puts everything in place in order to offer you products at prices defying all competition, but also by offering a quality service with a delivery at your home within 7 to 12 working days. However, if you do not receive your order within these deadlines, do not hesitate to contact our after-sales service : contact@skinmus.com

 

Where will my order be delivered?


Your order will be delivered directly to your home, without any intermediary. In case of an error on the delivery address, please contact our support as soon as possible before your order is shipped.

 

-Refund



I receive my broken product, what should I do?


If you receive a broken product, please contact us at contact@Skinmus.com. We will send you back a functional product.


I want to cancel my order.


Send us an email and we will refund you if your request is within 14 days after the order.

 

-Product Info


Where do your products come from?


Our products are manufactured abroad with quality and environmentally friendly materials, as the values we transmit at SKINMUS. They are tested and used by dermatologists.